Big Heart Award Winners!

Celebrating Lucille Pietrocarlo, Program Manager of Bryn Mawr

On November 19, 2014, Bryn Mawr Residence was the setting for our most recent Big Heart Award celebration. Residential Coordinator, Trish Filipski, nominated  Program Manager, Lucille Pietrcarlo.  Lucille has worked at various group homes throughout her years at Keystone. 

Currently, Lucille is the Program Manager of Bryn Mawr.  It must be noted that Lucille has made such an impact on her co-workers; they all agreed that Lucille deserved to be awarded the Big Heart Award.  Trish spoke of Lucille’s hard work and dedication. 

A consumer who resided at Bryn Mawr was recently diagnosed with a terminal illness.  During that time, Lucille provided support, guidance, and compassion to everyone in the home. Lucille would visit this consumer each and every day while he was in the hospital, bringing him small gifts to make his day a little brighter.  During this time, Lucille continued to ensure that the needs of the rest of the men at Bryn Mawr were met.  Lucille would prepared special dinners and planned community activities that the men looked forward to.  Congratulations Lucille and Thank You for all you do.

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Community Big Heart Award

Looking for a place to take your people out for a great meal?  There's no better place in town than Linda Kay's Ole Green Ridge Restaurant!  They serve wonderful food at a great price and provide exceptional service, especially to the people we serve.

On October 14, 2014, Linda Kay was awarded Keystone's first Community Big Heart Award to recognize and honor her consistent care and exceptional quality service to people with intellectual and developmental disabilities.

Many Keystone employees and program participants are frequent customers at Linda Kay's   During the award ceremony held at the Restaurant, Myrna Watkins, Supported Living Coach for Keystone offered her testimony about how Linda Kay's treat their customers; stating, "Everyone at Linda Kay's are very kind to us.  Their service is excellent and their food is like home cooking."

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Linda Kay and her staff conveyed their gratitude for this special award and expressed their appreciation for the business that individuals in community residences and supported living and their staff bring to their establishment.  Linda's restaurant is operated by many of her family and she treats her patrons like family as well.

The Community Big Heart Award is presented by Keystone Community Resources to recognize local individuals and businesses who have demonstrated excellence in treating people with dignity and respect.   Linda Kay was nominated by Keystone staff and she was selected by the Participant Safety Sub-Committee for the prevention of abuse and neglect.

Linda Kay's Ole Green Ridge Restaurant is located at 1809 Sanderson Ave. Scranton Pa. Phone 570-343-1378.  Open Monday through Saturday 7 a.m to 2 p.m and Sunday 7 a.m. to 1 p.m.

The Big Heart Award is presented to Keystone Staff and individuals or businesses in the community by nominations from Keystone staff and the people we serve.